Terms of Service

Last updated: July 12, 2025

1. Acceptance of Terms

By accessing and using Tenthlining's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

Tenthlining provides automated PDF processing services for adding line numbers to legal documents. Our services include:

  • PDF document processing
  • Automatic line numbering
  • Document preview
  • Secure file storage (24-hour retention)

3. User Obligations

When using our services, you agree to:

  • Provide accurate information
  • Upload only PDF documents you have the right to process
  • Not use the service for any illegal purposes
  • Not attempt to circumvent our security measures

4. Payment Terms

4.1 Service Fees

  • Fees are calculated based on document page count
  • All payments are processed through M-Pesa
  • Payments are non-refundable unless service fails to deliver

5. Intellectual Property

5.1 Our Rights

  • All software, designs, and processes are our intellectual property
  • Our brand name and logo are protected trademarks

5.2 Your Rights

  • You retain all rights to your uploaded documents
  • Processed documents are your property

6. Limitation of Liability

We strive to provide reliable services but cannot guarantee:

  • 100% accuracy in line numbering
  • Uninterrupted service availability
  • Compatibility with all PDF formats

7. Data Security

We implement industry-standard security measures but:

  • You are responsible for maintaining your account security
  • We automatically delete files after 24 hours
  • We recommend keeping backup copies of your documents

8. Service Modifications

We reserve the right to:

  • Modify or discontinue services
  • Update these terms
  • Change pricing with notice

9. Governing Law

These terms are governed by the laws of Kenya. Any disputes shall be resolved in the courts of Kenya.

10. Contact Information

For questions about these terms, contact us at:

Email: support@tenthlining.com